Tagged With "Amdocs"

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Re: Big opportunity to carve out role as a telecoms software enabler

Darran Clements ·
We got an interesting comment on Linked from Sarah Marsh regarding this post on 29th July 2010: ” Yes I totally agree with your statement: “What if someone had the vision to get out of the closed market apps business and move into the open market apps business? … why not in the telecoms enterprise software market?” Antenna Software ( www.antennasoftware.com ) does offer this functionality today. Its AMP platform is operating system agnostic, so apps can be coded once and deployed to...
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Re: Big opportunity to carve out role as a telecoms software enabler

Darran Clements ·
And a great contribution from Mark Swanborough on Linked In comments: ” The TM Forum is working hard in this direction and its work is not given enough coverage. If all software providers wrote their API’s to the TIP (The Interface Program) standards, then this would be a possibility. There is little value for a vendor like Oracle or Amdocs to meet these interfaces. They will, and usually rightly so, tell you that they already provide interfaces that provide not only this functionality, but...
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Re: Capacity crunch: it’s not what you think

Darran Clements ·
Robin Burton commented: I think that we are headed for a two or three track approach. “Bronze” users will get an “all you can eat” plan, but it will be subject to throttling if the bandwidth is needed by “Silver” or “Gold” users who are paying for consumption based on quantity. This will rapidly lead to serious users paying more for their usage (and probably being happy to do so if they get the quality). This should then fund the development of more capacity. If this does not happen, then...
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Re: Escape the circle of silos by using an enterprise product catalog

Liron Golan (Nice) ·
Hi Teresa, I was referring to the fact that the way to become free from the circle of more silos containing increasing amounts of data that needs to be synchronized with other silos is to combine all product data to a single centralized container.
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Re: Escape the circle of silos by using an enterprise product catalog

Teresa Cottam ·
Liron - can you explain a little more about what this "circle of silos" is in your mind? I agree silos are a major problem, but why are they a circle?
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Re: Radio access networks, the true home of customer experience management

Teresa Cottam ·
Jane Rygaard has posted an alternative view to this here http://www.telesperience.com/b...sings-on-cem-and-son She argues for a hybrid approach to SON.
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The Cage: Amdocs' Justin Paul talks about the state of the RAN

Teresa Cottam ·
Welcome to The Cage - a series of interviews where Telesperience questions key figures and thinkers from the telecoms industry. 10 minutes; no questions barred.   In this interview Telesperience Chief Strategist Teresa Cottam  talks to...
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The truth about the capacity crunch: Europeans blame tarrifs; Asians and Americans blame hogs; Africa and Middle East worry about their brands

Darran Clements ·
Telesperience research director Teresa Cottam shares some of the insight gained from our recent research programme on the capacity crunch – revealing key regional patterns and the views of those responsible for managing the effects of the...
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Time to get serious about the supply chain

Darran Clements ·
We don’t normally cover product releases on Microsperience, but cVidya’s announcement of EZTrust is one we’d like to bring to your attention. It raises key questions about the telecoms supply chain of the future. by Teresa...
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Do telcos actually want or know how to change?

Tracy Monday ·
Tracy Monday takes a look at TMF Live (Nice 1-4 June 2015) and asks whether CSPs really want a digital future.   Despair, Edvard Munch, 1894     This was my first year at TMF Live as an analyst, having previously worked for a large...
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Trying to improve your customer experience? Then take another look at your OSS

Darran Clements ·
A key goal on many service providers’ to-do lists for 2010 is to improve their customer experience. This helps them move from the negative downward spiral of pure price competition to a value-based experience. But what does improving the...
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Aepona buys Valista, signalling further consolidation in SDP market

Darran Clements ·
Aepona announced today that it was acquiring Irish vendor Valista, a provider of digital commerce software. Teresa Cottam considers what this move means for Aepona and the wider market. Aepona has a vision of how the telecoms market will develop....
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Amdocs AIDA update – actionable business insight for telecoms

Darran Clements ·
Teresa Cottam speaks to Amdocs’ Mike Lurye to get the lowdown on the new AIDA platform. Our recent post Amdocs’ Big Idea: It’s BI Jim But Not As We Know It was very popular with our readers, so we thought that we’d...
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Amdocs, Openet and *that* patent infringement case

Teresa Cottam ·
Chief Analyst Teresa Cottam looks at the Amdocs-Openet patent infringement case, and tells you what it really means.      Recent reports that Openet had "won" a patent infringement case against Amdocs was inaccurate. Openet didn't...
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Amdocs’s big idea: it’s BI Jim, but not as we know it

Darran Clements ·
As Amdocs tries to float the AIDA platform and concept, Teresa Cottam examines what it is, whether it’s resonating and whether it’s deliverable.  Amdocs is a past-master of reinventionDOX is a company that’s had a succession of...
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Big opportunity to carve out role as a telecoms software enabler

Darran Clements ·
Teresa Cottam explains the need for software intermediaries and the emerging role for software aggregation in the telecoms BSSOSS market. We’ve all heard of the MVNE (mobile virtual network enabler). Basically, an intermediary that provides...
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Capacity crunch: it’s not what you think

Darran Clements ·
Teresa Cottam looks at the truth behind the capacity crunch and why, as a challenge, it is somewhat misunderstood… There’s a lot of talk about the capacity crunch and the impact this is having on CSPs and upon the service they deliver....
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Radio access networks, the true home of customer experience management

Teresa Cottam ·
Amdocs' Tanya White looks at how the widespread introduction of self-optimizing network (SON) features within the radio access network (RAN) means customer experience measurements are rapidly shifting toward the more relevant metric of active...
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Red hot telecoms tech: data discovery is sizzling!

Darran Clements ·
Data discovery is the key we’ve been looking for to open up our data silos and enable modernisation, consolidation and better use of the data we hold. If you want to transform your BSS/OSS infrastructure, lower your opex, implement BI, manage...
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Speedconferencing at TMW2010 – Day 2

Darran Clements ·
For the benefit of those of you unable to attend this year’s TMW we present Telesperience speedconferencing. Live from Day 2 we have Amdocs’ Cassandra Millhouse and Celona’s Tony Sceales.
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Customer Experience is Multi-Dimensional

What does a compelling customer experience look like? How can it be monetised and used to differentiate a service provider? What lessons can be learnt from elsewhere? How do we measure such an experience? (Can we measure it?)
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Digital Transformation – a Journey to Meet Customer Expectations

What does digital transformation really mean and what tips do we have for those companies embarking on this type of programme?
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Does SAP buying Highdeal mark the start of a new round of consolidation in telecoms software?

Darran Clements ·
SAP opened its wallet, a few moths flew out, and it snapped up French rating vendor Highdeal from under the noses of several rivals. Big vendor buys small vendor, it didn’t create much of a splash, but if your eyebrows didn’t rise then...
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Easy ways to improve the telesperience #1 – value for money (part 2)

Darran Clements ·
In part one of this article we looked at the increasing demand for ‘value for money’ in all aspects of life, and how this is relevent to telecoms CSPs. In the second part of this article we consider what can be done quickly to...
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Escape the circle of silos by using an enterprise product catalog

Teresa Cottam ·
Amdocs's Liron Golan argues that central product catalogs offer service providers the opportunity to escape 'the circle of silos'. He says they offer greater flexibility when defining offerings across multiple lines of business, and create a single...
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Getting smarter at small cell placement - OSS day

Teresa Cottam ·
Small cells need to be carefully planned and located accurately, to maximize the service providers' return on investment. Amdocs's Phil Bull looks at how misplaced small cells can result in a waste of time and money. To locate them accurately, service...
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Good music, great ice-cream and the perfect IoT partner

Amdocs' Shahar Yaacobi looks at what service providers need to do to release the huge potential of IoT.
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