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About
us
Teresa
Cottam
is Research and Publications Director at Telesperience, an independent
telecoms and IT analyst company that focuses on how software can
improve the commercial agility and customer experience of CSPs. Teresa
specialises in analysing BSS and OSS technologies, data integration and
software architectures. She frequently writes about software related
issues in the the industry blog Microsperience, produces the
Telesperience podzine and publishes a range of free-to-air resources
and issues papers for both CSPs and the global telecoms software
community.
Teresa has more than 16 years' industry experience and was
previously an Associate Principal Analyst with UK-based telecoms
consultancy Analysys Mason, covering the billing, CRM and service
delivery sectors. Before that Teresa was Research and Publications
Director at Chorleywood Consulting, a specialist BSS/OSS consultancy
which was acquired by Informa Telecoms and Media. Prior to this she was
Managing Editor at industry analysts Ovum.
Teresa has authored
numerous influential reports and trends papers during her career, is a
regular speaker at telecoms industry events and was a judge at the
World Billing Awards 2009. Teresa is passionate about helping CSPs
optimise the value of their software, and strongly believes that
software will play an increasingly important role in helping CSPs
differentiate their offering, operate profitably and attract &
retain customers.
Darran Clements analyses the technology and
competitive
dynamics of the new economy. He has 17 years’ industry experience in
the science and technology market of which nine have been in research
at University College London (UCL) and six have been as a business
development manager for companies including Leica Microsystems and
Olympus UK. Darran
specialises in business analysis, sales and marketing strategy, and in
analysing the impact of new technologies, regulations and industry
drivers. Darran looks at the opportunities for companies pursuing a
green IT
strategy and how this impacts on their sales and marketing. He has
particularly strong domain knowledge in the biomedical sciences, higher
education and scientific instrumentation sectors.
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