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Research
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Solving OSS/BSS data misalignment sponsored by Ontology

Enhancing the Customer Experience Using Convergent Customer Management - sponsored by Comverse

Driving down costs through better data integration: supplementary data sheet
- sponsored by Talend

Hype, hope and reality in BSS/OSS in 2010

Using data integration to drive down costs and increase profits in high transaction industries - sponsored by Talend
The Best of Microsperience 2008
How Telecoms Security Affects the Telesperience

Telecoms mergers and acquisitions 2008
Intelligent buildings: giving shoppers a better telesperience

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Resources
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The Best of Microsperience 2008

Directory of policy control vendors (27th January 2010 - XLS)

Directory of telecoms related twitter users (30th March 2010 - XLS)
Directory of telecoms hashtags for use on twitter
Can I be telesperienced?

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Telesperience has launched our research report series. Enquiries on titles and how to be involved are available from us now.

For further details of the service please contact Darran.

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This Month
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Telesperience 15
The cloud, managed services and outsourcing

Previous Issues
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Telesperience 1
February 2009
Introducing telesperience, analyst relations, news and M&A

Telesperience 2
March 2009
Recruitment, news roundup and security feature

Telesperience 3
What is telecoms transformation and when will we finally be transformed?

Telesperience 4
How can we transform? What are the enablers we need to get right?

Telesperience 5
How to drive down operating expenditure. News transcript available.

Telesperience 6
Vendor showcase issue

Telesperience 7
Key trends in OSS. News transcript available

Telesperience 8
Next generation servce assurance. News transcript available

Telesperience 9
Key insights into the customer experience

Telesperience MWC10
Roundup of live interviews and views from the recent MWC 10

Telesperience 10

Hype, hope and reality in BSS/OSS in 2010

Telesperience 11
Retaining corporate customers. News transcript available.

Telesperience 12
Business intelligence in telecoms

Telesperience 13
Personalization - the personalised telecoms experience

Telesperience 14
Billing - new opportunities in telecoms billing and payment

Upcoming Issues
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Telesperience 16
Quality of service and SLAs

Telesperience 17
Innovator showcase 2010

Telesperience 18
Mobile money

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Microsperience
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